Return Form
Gearshop
53 Bolt Road, Tahunanui, Nelson, 7011, New Zealand
Email: sales@gearshop.co.nz
Phone: 03 547 7080
Returns Checklist
- Please verify that the return is valid; non-warranty returns or those not purchased from us will be subject to delivery charges.
- Due to health & safety precautions, all warranties / repairs must be clean and free of dirt. All items that do not meet these criteria will be returned at the customer's expense.
- All fields below must be completed before returning the product. We will not follow-up any incomplete forms. A copy of this form must accompany the returned item(s).
- Use the Print button first then the Send Form button.
- You can send us any necessary explanatory photos or videos via email, ensuring to include the order number in your message.
- Items being returned for credit must be in brand new condition, with tags attached, in original/undamaged packaging - i.e. don't write directly on, or attach shipping labels directly to product boxes.
- There is a $9.99 shipping and handling charge for non-faulty returns intended for exchange. Please ensure that all exchange returns are sent back within 30 days from the invoice date.
- Gearshop retains the right to repair, replace or refund, where deemed appropriate.
